Helping cultural change-makers thrive.
Welcome to my dedicated arts & culture site.
If you’re looking for my broader charity and non-profit consultancy, it’s here.
Services
Managing your strategy development process – or providing support where you need it most. Helping you define what success looks like, what needs to change, and how to make it happen.
– Strategy development & articulation
– Stakeholder consultation
– Theory of Change
– Qualitative & quantitative research
– Workshop facilitation & away days
Strategy
Creating, enhancing or reinvigorating your brand – providing the foundations for success. Helping you clarify what you stand for, what makes you special, and why people should care.
– Brand strategy & development
– Value proposition
– Mission, vision & values articulation
– Visual & verbal identity
Brand
Bringing your strategy and brand to life through engagement of all kinds – online, offline and in-person. Helping you work out what matters most to your audiences, how to change minds and behaviours, how to inspire people and nurture loyalty.
– Comms & engagement strategies
– Case for Support & donor engagement
– Audience & stakeholder insight
– Customer journey mapping
– Copywriting and content creation
Communications
About me
I have provided strategic consultancy to a broad range of charities, NGOs, and government agencies for more than 20 years, with long-standing specialism in the arts and culture. My background includes senior roles in-house – most recently as Director of Public Engagement – and in specialist agencies. Having led high-profile public campaigns and brand initiatives from the inside, I bring a practical, "client-side" understanding of how to align external communications and brand identity with an organisation's core purpose.
What I am like to work with comes down to a balance of creative curiosity and clear-headed focus. Whether I am developing a brand narrative, shaping a communications strategy, or advising on a multi-faceted project, I provide an approachable, down-to-earth partnership. I work collaboratively to strip away institutional complexity, combining a friendly style with the skilled, constructive challenge required to sharpen ideas and move projects forward.
Ultimately, I combine a passion for the transformative power of culture with the rigorous, evidence-based strategy required by any modern mission-driven organisation. I treat brand and communications not as cosmetic exercises, but as vital strategic frameworks to engage audiences and inspire confidence in funders and trustees alike. My goal is always to provide the clarity and actionable plans an organisation needs to thrive.
Keynote at Communicating the Museum, Chicago